The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL is the most widely accepted approach to IT service management in the world, and is a cohesive best practice framework, drawn from the public and private sectors internationally. It describes the organisation of IT resources to deliver business value, and documents processes, functions and roles in IT Service Management (ITSM).
We have qualified ITIL Practitioners in both Service Level Management and in Change and Release Management and we can provide assistance and advice on:
- The benefits of implementing ITIL practices;
- ITIL preparation and requirements;
- ITIL effectiveness reviews;
To Speak to KS Services about ITIL for your organisation call 01274 77 22 44 or Click Here.